Key Takeaways:


When we converse on message boards online we are unable to know the emotions, expressions, and tone of other posters. As a result, we often read replies as we perceive them. That means we might interpret replies as innocuous as "Why do you believe that?" and "What's your solution?" as antagonistic even though they were not meant to be.

By: Zach Good

How many times have you seen an internet message board erode into name-calling and personal attacks? In this video, find out why that's so common.